The moveUP app and step counter allows you to rehabilitate safely from the comfort of your own home.
The moveUP app and step counter allows you to rehabilitate safely from the comfort of your own home.
Rehabilitate safely with daily follow-up
The success of your hip or knee replacement surgery depends on many different factors.
With moveUP your recovery is closely monitored by a team of rehabilitation experts. In doing so, complications can be identified and treated at an early stage*.
Daily personalised rehabilitation plan consisting of:
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personal physical activity and exercise plan
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information and examination via photos and videos
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medical advice and personal coaching
Your care is provided by a certified physiotherapist and your surgeon.
How moveUP helps you back on your feet
What patients say about moveUP
"Easy to start and what a difference compared to my previous surgery [regarding the care plan]. I'm grateful my surgeon and physiotherapist proposed to use moveUP."
"Thank you for the great support and follow-up by a top care team. I felt comfortable straightaway, thanks to your support."
Remote personalised care
with the moveUP app
Information & education
moveUP empowers you with the right information at the right time. Should you have any questions, then just send your care team a message.
Personal exercise programme
Every day you will receive an exercise plan. This plan is adjusted based on your personal progress.
Messenger function
Communicate directly with your care team using the messenger. All messages are answered by the team within 24 hours (including weekends).
Patient Journey
Discover how we will guide you start to finish.
1. Receive a personal proposal
Each person is unique. That is why we strive to make personalised care available to all. How moveUP can help you depends on multiple factors. Contact us and a rehabilitation expert will get in touch within one working day. Based on your unique circumstances and personal needs, you will receive a no obligation proposal.
2. Introduction to moveUP
You will get guidance for installing and getting familiar with the moveUP app and the step counter.
This introduction may take place at an information session at your hospital, at your physiotherapist's practice or online.
3. We support you to prepare for your surgery
Two weeks prior to the surgery, you can start wearing the step counter which you will have received by post from us.
We help you prepare for the surgery via the moveUP app. This includes practical tips (such as filling up your refrigerator prior to your surgery) but also suggestions for exercises for pain management for example.
4. Day of your surgery
Your orthopaedic surgeon performs the hip or knee replacement surgery.
moveUP supports day surgery for patients. This means patients do not need to stay overnight and can get discharged from hospital the day of surgery.
5. Recover safely at home with daily follow-up by experts
This stage is critical to the success of your surgery. Therefore, you will be closely monitored and actively guided by experts during this time. Patients feel particularly supported by the frequent interaction they have with their care team.
Daily rehabilitation care includes for example:
- personal coaching with exercises
- attention to your well-being
- management of (pain) medication
- responding to any queries you may have
- physical consultations with your rehabilitation specialist and surgeon, when necessary.
6. Your rehabilitation is a success!
What would you like to be able to do after your surgery? Go for a bike ride, play golf or "just" walk without any pain? Regardless of your goal, we will coach you till you're fully rehabilitated.
To give your surgeon and physiotherapist insight into your health status, you will receive a medical questionnaire once or twice a year.
Top 5 questions ... and their answers
1. How do I sign up?
Contact us and submit your email address. We will contact you within one working day to discuss how moveUP can help you.
2. How safe is your treatment with moveUP?
moveUP as a product and treatment plan are approved as a medical device and complies with strict European safety standards. Those standards are in relation to both, the safety of your care as well as patient data privacy. Read more
3. How much does moveUP cost?
The moveUP treatment plan, including the use of a step counter and tablet are, apart from the standard contribution, are fully reimbursed by Belgian health insurance. Currently this reimbursement is limited to 15 hospitals in Belgium. However, we are currently exploring with Dutch health insurance companies to cover your treatment in The Netherlands too.
The standard cost of the full moveUP treatment plan is €45 per week. Participants of medical studies with moveUP, receive our treatment free of charge. Read more about the costs and reimbursement in your country and/or health insurance.
4. Can I choose my own physiotherapist?
Yes, subject to your physiotherapist using moveUP. However, if you are a study participant, you may not have this option and are allocated a specific physiotherapist to work with you.
5. I am not that familiar with smart phones and I am not sure how to use apps... would that be a problem?
The moveUP app is very user-friendly for all ages and can be used by anybody regardless of IT literacy skills. If you know how to work a TV remote, you will be able to us the moveUP app without any problems. The moveUP app gets 5* reviews (being the highest score).
Do you have any more questions?
Visit our online helpdesk where our Service Team will be happy to help. You can contact us by email or by phone during office hours on the numbers below:
Our telephone numbers:
United Kingdom: T 020 8191 7813
Belgium: T 080 08 80 08
The Netherlands: T 08 54 00 11 91
Germany: T +32 80 08 80 08